Business To smiley face or not: the complexity of email etiquette. To use emojis or not? The complexity of email etiquette is a problem for everyone in a globalised workforce and no rules have emerged.
News & Views What happens when a man & a woman swap email signatures? ‘It sucks’. When a man & a woman swap email signatures for two weeks? Martin R. Schneider @SchneidRemarks & Nicole Hallberg @NickyKnacks discovered it sucks.
Advice How to stay in control of your inbox Virgin chief John Borghetti gets around 400 to 500 emails a day.