Advice

Have you ever marvelled at how other people seem to get so much done, and then found yourself looking over the shoulders of your staff to make sure they’re doing it right? Do you stop delegating as soon as someone slips up? Among the executives who turn up in my office with stress-related complaints these are common themes.

Jo-Ann Hicks has a mandate to “inspire, excite and engage customers” as the Australian head of retail experience at eBay.

There is a popular fallacy that salespeople are born, not made.

When Mark Zuckerberg started Facebook in 2004 as a site for Harvard University students to connect with each other, he had no idea it would become the $100 billion-plus company it is today, but he did know one thing – he wanted to create an open world through a “social utility”.

Twitter can be an incredibly powerful personal branding tool if you take advantage of all the opportunities it presents.

Politicians are just like any other business person.

A common complaint from busy entrepreneurs is that there is not enough time in the day.

There’s little worse than feeling exhausted after a work day, only to look back over your to-do list and realise you haven’t even powered through a quarter of it.

Life doesn’t always go according to plan.

Read any position description for a senior role and you will find written communication skills on the list of key selection criteria.

Like it or not, you have a reputation – a personal one and a professional one.

American actor Will Rogers once said, “Never miss a good chance to shut up.